Neomore's Plant Maintenance AI Solution

"What was the last issue reported for this equipment?" "Which spare part is recommended?" "Have we seen this problem before?"

Your maintenance team asks these questions every day. Now they can get answers in seconds.

The Problem

Maintenance and operations teams in industrial environments spend up to 30% of their working time searching for information — across SAP transactions, PDF manuals, emails, and colleagues' memories.

The knowledge exists — it's just scattered across systems, documents and people.

What PlantOps AI Assistant Does

PlantOps Assistant is an AI-powered solution that brings your maintenance information together into one intelligent interface. Technicians ask questions in plain language and get context-aware answers — drawn from your real operational data.

Why It Matters

For Maintenance Managers:

• Less searching, more maintaining — technicians get to the right information faster
• Better first-time fix rates — decisions backed by data, not guesswork
• Knowledge stays in the system — critical expertise is preserved, not dependent on individuals

For Operations & Plant Leadership:

• Faster onboarding — new team members can access the same insights from day one
• Reduced unplanned downtime — faster troubleshooting means faster resolution
• Higher maintenance quality — consistent, data-driven responses across teams
• Foundation for predictive maintenance — the architecture is ready to extend toward IoT and sensor data
• Measurable efficiency gains — less time per work order, better resource utilization

How It Works

PlantOps Assistant connects to three information sources your teams already use:

1. Your SAP system — live equipment data, work orders, notifications, spare parts
2. Your technical documents — manuals, specs, procedures, safety guidelines
3. Your maintenance history — past repairs, recurring issues, resolution patterns

The AI combines these sources to deliver relevant, context-aware answers — not generic responses, but answers grounded in your actual operational data.

From Reactive to Preventive — With Sensor Data

Today, most maintenance organizations react to problems after they occur. PlantOps Assistant is built to go further. By connecting sensor and IoT data — vibration, temperature, pressure, runtime hours — the solution can identify early warning signs before equipment fails. Combined with your maintenance history and documentation, the AI doesn't just tell you what happened. It helps you anticipate what's likely to happen next.

What this means in practice:

• Detect anomalies early — the system flags unusual patterns in equipment behavior before they become failures
• Prioritize maintenance actions — focus your team's time on the equipment that actually needs attention, not just the next item on a schedule
• Reduce unplanned downtime — move from calendar-based maintenance to condition-based decisions grounded in real data
• Extend equipment lifespan — intervene at the right moment, not too early and not too late

This is not a separate product. It's a natural extension of the same architecture — your SAP data, your documents, your maintenance history, now enriched with live equipment signals.

Demo Video: See AI-powered Maintenance in Action

We validated PlantOps Assistant with live SAP data in a real plant maintenance environment. Get access to the demo video showcasing the the AI-based Assistant in action - including live SAP integration, document search and AI-powered maintenance insights.

This solution demonstrates how AI can move beyond generic chat experiences into practical industrial scenarios that deliver real operational value.

For Your IT Team

PlantOps Assistant is built on SAP BTP using a side-by-side extensibility approach — fully aligned with clean-core principles. It leverages SAP AI Core, SAP HANA Cloud Vector Engine and live SAP APIs. No modifications to your core SAP system. The architecture supports integration with IoT platforms and sensor data sources — enabling the step from reactive to condition-based and preventive maintenance without changing the core solution design.

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Summary

Neomore's PlantOps Assistant is an AI-powered maintenance solution that integrates SAP data, technical manuals, and external content to improve plant maintenance efficiency. This solution leverages advanced AI and SAP BTP technologies to deliver faster, context-aware insights for maintenance teams.

• It enables natural language queries for equipment history, spare parts recommendations, and document searches.

• The platform reduces troubleshooting time and supports predictive maintenance while preserving critical expertise.

• Built with extensibility in mind, it plans future integration with sensor and IoT data for proactive maintenance insights.
  
  
  
  

Ready to Explore?

Book a 20-minute walkthrough — we'll show you how PlantOps Assistant works with your existing landscape.

Why Neomore?